Privacy Policy

Rev. 06/11
FACTS WHAT DOES Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage DO WITH YOUR PERSONAL INFORMATION?
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and Income
  • Account balances and Payment history
  • Credit history and credit scores
  • Payment history
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage Share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No – Does not provide an Opt-Out
For our marketing purposes -
to offer our products and services to you
Yes No – Does not provide an Opt-Out
For joint marketing with other financial companies No We Don't Share
For our affiliates' everyday business purposes -
information about your transactions and experiences
Yes No – Does not provide an Opt-Out
For our affiliates' everyday business purposes -
information about your credit worthiness
Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We Don't Share
To limit our sharing
  • Call (888) 748-6041, a representative will assist you
  • Mail the form below
Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer a new customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Questions? Call (888) 748-6041
Mail To Impac Mortgage Corp.
19500 Jamboree Road
Irvine, CA 92612
Attention: Legal Department – Privacy Opt-Out
Who we are
Who is providing this notice? Impac Mortgage Corp.
What we do
How does Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage collect my personal information?

We collect your personal information, for example, when you

  • We keep information under physical, electronic or procedural controls that comply with or exceed government standards
  • We authorize our employees, agents and contractors to get information about you only when they need it to do their work for us.
  • We require companies working with us to protect information. They agree to use it only to provide the services we ask them to perform for us.
Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our Affiliates include companies such as Impac Funding Corporation, Impac Mortgage Holdings, Inc., and Integrated Real Estate Services
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage does not currently share with non affiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage does not currently jointly market.
Other important information

Special Notice to California Residents – In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law

We collect and store only information you provide us that we believe is necessary or appropriate to offer or provide you our services and products. We do not collect personal information about your online activities over time and across third party websites and online services when you use our website, except to the extent that we believe collecting the information concerning your visit to the Impac Mortgage Corp. Company website is necessary or appropriate to offer or provide you Impac’s services and products. We do not track your online activity beyond your activity on the Impac Mortgage Corp Company website. Because we do not send your searches to other websites, we effectively honor "do not track" signals or other mechanisms that provide you and other consumers with choice regarding the collection of your personal information, by limiting our information collection and storage as described above and in our Privacy Notice.

North Dakota & Vermont – In accordance with North Dakota and Vermont law, we will not share information we collect about North Dakota or Vermont customers with companies outside of Impac Mortgage Corp., Impac Mortgage Corp. dba Cashcall Mortgage, and Impac Mortgage Corp. dba Excel Mortgage, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by North Dakota law & Vermont law.

Nevada Residents – We are providing this notice pursuant to Nevada Statute Section 228.600(3) which allows marketing calls to our existing customers listed on the National Do Not Call Registry. If you prefer not to receive marketing calls from us, you may be placed on our Internal Do Not Call list by following the instructions in the "To limit our sharing" section above or writing to Impac Mortgage Corp., Attn: Legal Department – Privacy Opt Out, 19500 Jamboree Rd., Irvine, CA 92612.

You may also contact the Nevada Attorney General's office:
Bureau of Consumer Protection Office of the Nevada Attorney General
555 E. Washington Street, Suite 3900
Las Vegas, NV 89101
Phone: (702) 486-3132     Email: BCPINFO@ag.state.nv.us


Mail-in Form

Leave Blank
OR

If you have a joint account, your choice(s) will apply to everyone on your account unless you mark below.

Mark any/all you want to limit:





Name Mail to:
Address CashCall Mortgage
One City Blvd., West, Suite 200
Orange, CA 92868
Attn: Opt Out
City, State Zip
Account #